Privacy Policy

This privacy policy (Privacy Policy) sets forth our commitment to respect your online privacy and recognize your need for appropriate protection and management of any Personal Information (as defined below) you share with us. The Privacy Policy applies to our Services available under the domain/website ( hereinafter referred to as the Website). By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy.




The words you or your or UserCustomer as used herein, refer to all visitors, end-users/users, parents/guardian accessing or using the Website for availing our services or for any other ancillary reason/s. The wordswe or us or our or Enrich as used herein, refer to the M/S Enrich.


This Privacy Policy describes the information, as part of the normal operation of our services; we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about the Website, Services and our practices so that you can make informed decisions.


By accepting the Privacy Policy and the Terms of Use, which prescribes terms and conditions for use of Website or availing Services, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Terms of Use and the terms not defined here, and have their meanings ascribed to in the Terms of Use. This Privacy Policy and Terms of Use are effective upon your visit of the website. We encourage you to read the terms of the Privacy Policy and the Terms of Use in their entirety before you use the Website.


Please read this carefully to understand how we collect and keep your general information safe and secure.

This Privacy Policy states the following:

  • What information we collect;
  • How we use and collect information;
  • Disclosure of Personal Information;
  • Information of children below the age of 18;
  • Access or change your Personal Information;
  • Links to this website;
  • Links from this website;
  • Privacy Statement;
  • Governing law and Dispute Resolution;
  • Changes to this Privacy Policy;
  • Contacting Us.


What information we collect

We thank you for your trust and we are grateful that you choose to share with us some of your most personal and valuable information. We collect only that information that is required for identification, communication and for providing satisfactory service/s. The entire information provided by you remains restricted to those people or section for which it is necessary in order to respond to your request / need / question / concern. The information provided by you is only used for the purpose raised by you.


In general two kinds of information are collected. One is for identification and communication. This includes name, age, gender, postal address, email address, phone number and / or any other number or id for online or offline communication. Second kind of information is related to the answers or feedback against our questionnaire that enables us to arrive at a score or result.


We do our best to keep the information provided by you as safe and secure. It is not shared, used for any non-related purpose or sold to any third party. Although the information with us is safe and secure but given the nature of technology in the present scenario, the same cannot be assured or guaranteed or warranted. However, we at M/s Enrich, endeavor to protect your privacy in the best possible way at all times.


When submitting any kind of information and / or material to us, you fully understand and agree that -

  • You have full legal right to use and submit such material.
  • You will not use and submit material related to any other person without consent or impersonate any other person.
  • You do not violate any law, statute, ordinance or regulation during access to our services.
  • You will not use any material that contain any viruses, bugs, trojan horses, worms, or other computer programming routines that damage, interfere with, intercept, or expropriate any system, data or personal information, or that facilitate or enable such or that are intended to do any of the foregoing.
  • You will not cause or result in product liability, tort, breach of contract, personal or institutional injury, death, loss or damage and / or constitute misappropriation of any trade secret or know-how and / or spoil or harm goodwill of this website, Enrich and any person and / or entity directly or indirectly associated with this website and / or Enrich.
  • You understand, acknowledge and agree that such information and materials may be transferred by Enrich and its agents, representatives, contractors, and licensees to any part of the world through any medium.


How we collect and use information


We may occasionally survey visitors to our website. The information gathered from these surveys is used in aggregated, de-identified form to help us understand the needs of our visitors so that we can improve our website and services. This kind of information may be shared with third parties with whom we have a business relationship only for the purpose of assessment and conclusions. Information collected in such survey are also kept completely confidential by us and agreed so by related third parties. In such survey we do not ask or gather information related to personal identification. You may choose to be part of the survey or not.


IP addresses

The Web server automatically collects the Internet Protocol (IP) address of the computers and other devices that access our website. This information cannot identify you specifically as same computer or device can be accessed by many people. We may use this information for the purpose of general functioning of our website and to enable us how to serve you better. Such information may be used by the intelligence agencies for detection of crimes of whatsoever nature and we would be under an obligation to disclose such addresses in accordance with the law for the time being in force, as and when required.


Cookies and like Technologies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site/ user experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the cart.
  • Understand and save user's personal preferences for future visits.
  • Keep track of advertisements.
  • Language preference.
  • Current location.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.


If users disable cookies in their browser: If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.


Disclosure of Personal Information

All sessions will be conducted in the strictest confidence and all information concerning your counselling, including anything discussed between us, will remain confidential between the user and the consultant assigned. The only exceptions to this, where confidentiality may need to be broken, are if:


  • You give consent in writing/email
  • Your own life or safety, or that of another person, is seriously threatened;
  • Disclosure is required by law;
  • You file a private health care claim and the insurer requires information.
  • If you are a minor, the information may be shared with your parents/guardian.


If there is a need for confidentiality to be broken, we will make every effort, where feasible and legally acceptable, to discuss the matter with you before talking to anyone else.


Compliance with Laws and Law Enforcement Agencies

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Enrich or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.


Information of Children below the age of 18

The Services are not directed to children independently. We do not knowingly/intentionally allow or request anyone under the age of 18 to participate independently and without guardian/parental consent in any of our Services. We do not knowingly and intentionally collect personal and identifiable information from children, except in the context of Services when a parent is present and has consented to our psycholoical guidance services. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us at Minors are not allowed to use the Services without parental consent and assistance. If we become aware that a user of the Services is under the age of 18 and has provided us with Personal Information without verifiable parental consent, we may delete such information from our database and may deactivate the concerned account.


Access or change your Personal Information

You may review, correct, update or change your account information at any time.


To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Website, your ID and Password are required in order to access your Account.


Links to this Website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. However, Fair usage of the link is permitted, as per the law applicable and our policy, which is solely limited for educational purposes.


Links from this Website

We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of such sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. However, the T&C and privacy policy herein are extended for our partner sites/ links.


Privacy Statement

Any information that you or other users provide to us is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the storage of this information use by us. As part of providing you the services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the services and your account, which you may not be able to opt-out from receiving. You may choose the preferred mode of communication, which can be either E-Mail, Telephonic Communication or Text Message.


Your privacy is very important to us. We are committed to protect your privacy. Authorized employees within the company on a need to know basis can only use any information collected from individual customers. Further, we strive to protect the privacy of the end users w.r.t third party organizations/ corporates, wherein the end users participate in one-to-one interactions for grievance redressal/ feedback/ polls/ MCQs & survey participations etc. We at Enrich impose self-restrictions in divulging the e-mail Ids for such interactions with third party organizations/ corporate, unless absolutely necessary under certain conditions, and such interactions/ communications shall be furthered via personal account names/ IDs, thereby securing your personal space and privacy. We constantly review our systems and data to ensure the best possible service to our customers.


We at Enrich take every possible steps to protect the financial transaction details of the end users that is processed by the sister concern or any group Co. of M/s Enrich. However, the End user affirms to keep the M/s Enrich or any other sister concern indemnified for any cyber fraud/ privacy leak that may have been affected by the bona-fide or fraudulent acts of third party organizations/ Companies/ individuals etc.


Governing law and Dispute Resolution

This Privacy Policy and Terms of Use shall be governed by and constructed in accordance with the laws of India only without reference to conflict of laws principles and disputes arising in relation hereto and shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.


The dispute resolution mechanism mentioned under our T&C section governs these privacy policies.


Changes to this Privacy Policy

We reserve the right to update, change or modify this Privacy Policy at any time. The amendment to this Privacy Policy shall come to effect from the time of such update, change or modification and the same will be published on this Website. It is your responsibility to check periodically for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.


Contacting Us

We encourage you to contact us at our website for briefing upon the nuances and goals of M/s Enrich. For any further queries pertaining to our  Privacy Policy/ T&C/ Misc. queries or if you have any questions or concerns about our access, use, or disclosure of your Personal Information, you may contact us at Please note that email communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your email correspondence with us. If you would like to contact us via physical mail, our mailing address is:



1/46,IIIrd Floor, Vijay Enclave,

Palam Dabri Marg,

New Delhi - 110045.

Last Updated: - 10/10/2016